Return and refund policy

Effective Date: July 30, 2026

At kqomgjbl.shop, customer satisfaction is our priority. If your order does not meet your expectations, you may request a return in accordance with the policy below.

Return Eligibility

You may request a return within 30 days from the date your order is delivered.

To qualify for a return:

• The item must be unused, undamaged, and in its original condition.
• Original packaging, accessories, manuals, and labels should be included.
• Proof of purchase or the original order confirmation must be provided.

Items that have been damaged through misuse, unauthorized repairs, or improper handling after delivery are not eligible for return.

Return Instructions

Please contact our customer support team before returning any merchandise.

Email: info@kqomgjbl.shop

Please include the following information:

• Order number
• Product name
• Reason for the return
• Photos if the product is damaged, defective, or incorrect

After your request has been reviewed, you will receive return authorization and shipping instructions.

Return Review

Every returned item undergoes a quality inspection after arrival. Refund approval is based on compliance with the return conditions stated in this policy.

Refund Process

Approved refunds are generally completed within 5–10 business days after inspection.

Refunds will be issued through the original payment method whenever possible.

Return Limitations

Returns that do not satisfy the eligibility requirements or are submitted after the return period may not be approved.